Collection & Delivery

 

Click & Collect

Click and Collect is available with orders ready for collection after 1 hour during shop hours.and available up to one hour before closing time.

You will be notified by email when your order is ready to collect. If there is a queue for the Post Office, please let a member of staff know you have an order and they will sort this so you don’t have to wait.

Monday to Thursday 7am-5.30pm

Friday: 7am-5.30pm

Saturday 6am-4pm

Sunday 6am-12pm

 
Local Delivery

To qualify for local delivery you must place a minimum £15 order and live in one of the following postcodes: NE25, NE26, NE27, NE28, NE29, NE30

We are offering free delivery for orders over £35 anything below this will be subject to a £2.50 charge.

You will receive an email notification on the day of your delivery with approximate delivery slot.

Order by 10am Thursday and Friday for same day delivery.

All deliveries will be made after 5.30pm each day.

We will do this by dropping your box, ensuring you are in to receive it and with no personal contact to ensure safety in the current circumstances. If you not in we will post a note through your door with our contact details to rearrange collection.

Local Delivery Schedule

Thursday: Tynemouth, North Shields & Cullercoats: NE29, NE30

Friday: Whitley Bay, Monkseaton, Seaton Sluice & Seaton Delaval: NE25, NE26, NE27, NE28

National Deliveries

All other deliveries will costed on weight and be sent second class by Royal Mail and require a signature.

under 2kg: £3.99

2kg-5kg: £6.99

5kg-10kg: £9.99

Spend over £80 qualifies for free delivery.

 Out of Stock Items

If an item you have ordered is out of stock, we will contact you prior to shipping your order. A substitute product will be offered or a refund for the out of stock item. We will only ship your order once we have received confirmation of how you wish to proceed.

Age Restrictions

By placing an order you confirm that you are at least 18 years old. Deliveries must be accepted by someone 18 or older. If our couriers are in any doubt of the age of the recipient of an order they will request photographic ID. We reserve the right to cancel any orders where the recipient cannot be proved to be at least 18 years old.